1. Introduction
Samantha Freeman Energy Healing is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
2. Information We Collect
We may collect personal information from you when you book an appointment, attend an appointment, contact us, or visit our website & use our contact form on the website. This information may include:
· Your name
· Contact information (email, phone number)
· Payment information
· Appointment details
· Via your enquiry or during appointment we may ask for health, wellbeing & lifestyle information relevant to your treatment – this will not be disclosed or used for any marketing purposes.
· Treatment plan – we may record feedback from sessions with your permission
We will store the information you give us securely, in line with the General Data Protection Regulation.
3. How We Use Your Information
We use your information for the following purposes:
· To process your bookings and appointments
· To communicate with you regarding your appointments and services
· We may also follow up, either by e-mail, phone or mail, to people who have received a treatment as part of our customer care procedure.
· We may also communicate by email or phone about a specific booking or in response to an enquiry via our website.
· Internal customer record management.
· To improve our products and services.
· To process payments
· Where permission is obtained or a legitimate interest is evident – we may also send promotional e-mails about new products, new treatments, special offers or other information that we think you may find interesting using a valid e-mail address.
· To comply with legal and regulatory requirements
4. Data Sharing
We may share your personal information with third parties, such as payment processors, to fulfil our obligations to you. We will only share the minimum amount of information necessary.
We will never sell or share your information with any other organisation for marketing purposes. We will only share your information if we are required to do so by law or for our partners to provide services we cannot deliver inhouse, such mailing houses or IT specialists. We only choose partners we can trust who abide by the requirements of the Data Protection Act.
5. Cookies
GoDaddy.com uses cookies to analyse website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data. The option is given to decline cookies.
For more information on GoDaddy UK’s cookie policy please see their privacy policy Privacy Agreement - GoDaddy UK
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or modification. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can also request to restrict the processing of your data or object to certain processing activities.
You may change your mind about the permission you have given us to use your personal information at any time by emailing us at info@samanthafreemanenergyhealing.com
If you believe that any information we are holding on you is incorrect or incomplete, please e-mail us as soon as possible to the above email address. We will correct any information which was found to be incorrect promptly.
You also have the right to complain by contacting the Information Commissioner’s Office directly (which is the national data protection authority in the UK). We’d also appreciate your feedback.
7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Statement, or would like to receive a printed version, please contact us at info@samanthafreemanenergyhealing.com